Michael Troise
Comprehensive, caring and professional
Western Carriers' Wine Vault program is by far the most efficient, comprehensive, caring and professional full service operation of any I've ever had occasion to deal with...
Continue ReadingThe Wine Vault @ Western Carriers is the leader in fine wine storage and temperature-controlled transportation for private collectors. With over 35 years of experience serving collectors, auction houses, restaurants, importers, and retailers, we understand that your wine collection is irreplaceable. So, of course, we provide state-of-the-art storage conditions: a climate-controlled warehouse protected by round-the-clock security guards, video surveillance, and the finest alarm monitoring system available — with an on-site backup generator to maintain optimal storage even in the most severe emergencies.
But the peace of mind that comes with knowing that your wine is always in safe hands is only the beginning of what we offer private collectors.
Our clients receive the ultimate in personal and caring customer service, supported by the latest technology, to ensure easy access to their wine and complete control of their collections. Every unique carton of wine is barcoded and tracked in our real-time inventory system as it enters or leaves the warehouse. Requests for pickup and delivery are handled by our dedicated staff to guarantee fast turnaround.
And collectors can now manage and monitor every aspect of their collections online through, My Wines, our new digital platform. Valuation data, tools for creating a complete provenance record, a program for sorting and organizing any wine collection in countless ways, and much more — it's all available to our clients on smartphone, PC, or tablet.
The Wine Vault @ Western Carriers: we set the standard on security, inventory control, and customer service for storing fine wine collections.
Discover why our customers prefer to store their wine
collection with The Wine Vault @ Western.
Western Carriers' Wine Vault program is by far the most efficient, comprehensive, caring and professional full service operation of any I've ever had occasion to deal with...
Continue ReadingGreat customer service with excellent response time. Easy pick up and delivery. Switched about a year ago and haven't looked back.
Knowing my wines will be perfectly stored at The Wine Vault is a great thing. But the team at Western has taken wine storage to a whole new level with their powerful online inventory tools...
Continue ReadingAround seven years ago, I realized it was time to find a safe and secure, professionally serviced home for my growing wine collection. A major collector referred me to The Wine Vault @ Western...
Continue ReadingItzhak Perlman and The Perlman Music Program are proud to partner with The Wine Vault @ Western for our annual charity wine auction. Since 2015 we've had the pleasure of working with...
Continue ReadingThe Wine Vault @ Western provides a truly independent and professional option in the world of fine wine storage. Their service is impeccable and experience is second to none.
Western Carriers' Wine Vault program is by far the most efficient, comprehensive, caring and professional full service operation of any I've ever had occasion to deal with. And if this wasn't enough, they have been extraordinarily generous through the years in donating 100% of their shipping services to purchasers at The Rusty Staub Foundation annual wine dinner auctions, at considerable expense to them. Simply put, there is The Wine Vault @ Western... and then there's everyone else. Period.
Knowing my wines will be perfectly stored at The Wine Vault is a great thing. But the team at Western has taken wine storage to a whole new level with their powerful online inventory tools. They're easy to use and allow for complete transparency: I can access my collection 24 hours a day and see exactly what's there, what's ready to drink, and dozens of other helpful pieces of information.
Around seven years ago, I realized it was time to find a safe and secure, professionally serviced home for my growing wine collection. A major collector referred me to The Wine Vault @ Western, and I had also heard great things about it from a leading wine auctioneer.
So I wasn't surprised by the terrific job the Western team did when they moved my home cellar from Long Island to their storage site in New Jersey, using a fleet of vehicles with state-of-the-art equipment. And I felt complete peace-of-mind knowing that The Wine Vault @ Western provides optimum storage conditions: a topnotch security system, and temperature and humidity control around the clock, with a backup generator that can deal with unexpected weather conditions.
But even those excellent referrals didn't prepare me for the level of service that I've experienced, year after year, with Western Wine Vault. They're not just efficient and professional – they are amazingly kind and friendly, always ready to understand and accommodate my needs.
Their very careful drivers pick up my wines from stores and auction houses all over the city, and deliver the bottles I request to my apartment – sometimes with only 24 hours notice! I also love keeping track of my collection with the user-friendly, online inventory programs that The Wine Vault @ Western offers.
In short, I highly recommend The Wine Vault @ Western without hesitation.
Itzhak Perlman and The Perlman Music Program are proud to partner with The Wine Vault @ Western for our annual charity wine auction. Since 2015 we've had the pleasure of working with Western Wine Vault who provide attentive, thoughtful service to us and our invaluable wine donors year after year.
We provide timely, individualized price quotations that cover all possible fees and coverage options.
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For more information, please contact:
Christina Burden at (201) 985-6637
We have received several inquiries regarding our response plan for the Coronavirus, COVID-19. We understand that you may be concerned with the potential for service disruptions. At this time, it is business as usual at Western, and to the best of our knowledge, none of our employees has been exposed and no one has recently travelled to any of the highly affected areas.
We have taken the precautionary steps to help train our employees on the importance of hand-washing and other measures as recommended by the CDC. We continue to provide hand sanitizers and have increased our disinfection of hard surfaces. We have installed additional protective barriers to help insulate our employees from possible exposure from outside truckers and other visitors. We have also stressed that anyone who isn’t feeling well should stay home, and our managers are being vigilant in sending home anybody who appears to be sick. These measures represent our best judgment in attempting to reduce risk for employees and the community.
As a logistics company, Western is obviously a physical business, and the options for remote work are limited to office personnel. Nonetheless, as long as we can safely keep our people in the warehouses, we can continue doing the work that our customers rely on us to do. If we were to face a shutdown at a particular building, we would do our best to limit disruption to the companies that are stored in the affected building by quarantining, disinfecting, and then trying to relocate unaffected staff to that building. Naturally, there are limitations, and turnaround times would increase. In the event we were to face a larger shutdown by government order, we would send out an immediate notification and post an update on our website.
In the meantime, we will continue to approach the crisis in a levelheaded and proactive way, while trying not to create undue fear.