Here's what people are saying about us:
Western Carriers' Wine Vault program is by far the most efficient, comprehensive, caring and professional full service operation of any I've ever had occasion to deal with. And if this wasn't enough, they have been extraordinarily generous through the years in donating 100% of their shipping services to purchasers at The Rusty Staub Foundation annual wine dinner auctions, at considerable expense to them. Simply put, there is The Wine Vault @ Western... and then there's everyone else. Period.
Joel Rubins is extremely reliable and trustworthy. If he says he will do something, it happens. My wines are well organized and well stored at The Wine Vault @ Western. I am delighted to be a customer.
Knowing my wines will be perfectly stored at The Wine Vault is a great thing. But the team at Western has taken wine storage to a whole new level with their powerful online inventory tools. They're easy to use and allow for complete transparency: I can access my collection 24 hours a day and see exactly what's there, what's ready to drink, and dozens of other helpful pieces of information.
Christophe Smith, The Wine Advocate LLC
Around seven years ago, I realized it was time to find a safe and secure, professionally serviced home for my growing wine collection. A major collector referred me to The Wine Vault @ Western, and I had also heard great things about it from a leading wine auctioneer.
So I wasn't surprised by the terrific job that Joel Rubins and his team did when they moved my home cellar from Long Island to their storage site in New Jersey, using a fleet of vehicles with state-of-the-art equipment. And I felt complete peace-of-mind knowing that The Wine Vault @ Western provides optimum storage conditions: a topnotch security system, and temperature and humidity control around the clock, with a backup generator that can deal with unexpected weather conditions.
But even those excellent referrals didn't prepare me for the level of service that I've experienced, year after year, with Joel and his team. They're not just efficient and professional – they are amazingly kind and friendly, always ready to understand and accommodate my needs.
Their very careful drivers pick up my wines from stores and auction houses all over the city, and deliver the bottles I request to my apartment – sometimes with only 24 hours notice! I also love keeping track of my collection with the user-friendly, online inventory programs that The Wine Vault @ Western offers.
In short, I highly recommend The Wine Vault @ Western without hesitation.
Itzhak Perlman and The Perlman Music Program are proud to partner with The Wine Vault @ Western for our annual charity wine auction. Since 2015 we've had the pleasure of working with Joel Rubins and his incredible team who provide attentive, thoughtful service to us and our invaluable wine donors year after year.
Paul Wolfram, The Perlman Music Program
"The Wine Vault @ Western provides a truly independent and professional option in the world of fine wine storage. Their service is impeccable and experience is second to none."
Kevin A. Swersey, President, Kevin A. Swersey Wine Consultant Inc.